{"id":18,"date":"2023-10-26T09:49:53","date_gmt":"2023-10-26T12:49:53","guid":{"rendered":"http:\/\/10.225.1.92\/wordpress\/?page_id=18"},"modified":"2025-10-02T09:35:45","modified_gmt":"2025-10-02T12:35:45","slug":"home","status":"publish","type":"page","link":"https:\/\/boasvindas.engdb.com.br\/","title":{"rendered":"Home"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row full_width=&#8221;stretch_row&#8221; parallax=&#8221;content-moving&#8221; parallax_image=&#8221;2733&#8243; css=&#8221;.vc_custom_1698331768040{padding-top: -10px !important;padding-bottom: 35px !important;background-color: #0b162c !important;}&#8221; el_id=&#8221;boas-vindas&#8221; el_class=&#8221;test&#8221;][vc_column width=&#8221;2\/5&#8243; offset=&#8221;vc_col-lg-5 vc_col-md-6&#8243;][vc_single_image image=&#8221;257&#8243; img_size=&#8221;&#8221;][vc_custom_heading text=&#8221;Bem-vindos, New Engers!&#8221; font_container=&#8221;tag:h1|font_size:40px|text_align:left|color:%23ffffff&#8221; google_fonts=&#8221;font_family:Roboto%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic%2C900%2C900italic|font_style:700%20bold%20regular%3A700%3Anormal&#8221; css=&#8221;.vc_custom_1652472912035{margin-top: -1px !important;margin-bottom: 18px !important;}&#8221; el_class=&#8221;custom-font-size-1&#8243;][vc_column_text css=&#8221;.vc_custom_1698324884729{margin-bottom: 11px !important;}&#8221;]<\/p>\n<h3><span style=\"color: #ffffff;\">Estamos felizes de ter voc\u00ea conosco!<\/span><\/h3>\n<h3><span style=\"color: #ffffff;\">Antes de iniciar as suas atividades, precisamos ativar seus acessos e deixar tudo pronto para voc\u00ea trabalhar.<\/span><\/h3>\n<h3><span style=\"color: #ffffff;\">Preparamos esta p\u00e1gina para te ajudar.<\/span><\/h3>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/5&#8243; offset=&#8221;vc_col-lg-3 vc_col-md-2 vc_hidden-sm vc_hidden-xs&#8221; css=&#8221;.vc_custom_1651157292747{padding-top: 5px !important;}&#8221;][\/vc_column][vc_column width=&#8221;2\/5&#8243;][vc_single_image image=&#8221;20&#8243; img_size=&#8221;full&#8221; alignment=&#8221;right&#8221; animation_duration=&#8221;0&#8243; floating_transition=&#8221;&#8221;][vc_btn title=&#8221;Vamos l\u00e1!&#8221; color=&#8221;white&#8221; align=&#8221;center&#8221; i_align=&#8221;right&#8221; i_icon_fontawesome=&#8221;fas fa-home&#8221; add_icon=&#8221;true&#8221; link=&#8221;url:https%3A%2F%2Fboasvindas.engdb.com.br%2F%23e-agora&#8221;][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1651164568288{padding-top: 59px !important;padding-bottom: 50px !important;background-color: #ffffff !important;}&#8221; el_class=&#8221;about-info&#8221; el_id=&#8221;e-agora&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_custom_heading text=&#8221;O que vamos fazer agora?&#8221; font_container=&#8221;tag:h1|font_size:40px|text_align:center|color:%23002f53&#8243; google_fonts=&#8221;font_family:Roboto%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic%2C900%2C900italic|font_style:700%20bold%20regular%3A700%3Anormal&#8221; css=&#8221;.vc_custom_1651166612934{margin-bottom: 17px !important;}&#8221;][vc_column_text]<\/p>\n<h4><em>Para que voc\u00ea possa acessar e desempenhar suas atividades na Eng, \u00e9 necess\u00e1rio que voc\u00ea siga as etapas abaixo para ativar seus acessos e configurar sua conta:<\/em><\/h4>\n<p>[\/vc_column_text][vc_column_text]<\/p>\n<ul>\n<li>\n<h4>Reset de senha Brasil;<\/h4>\n<\/li>\n<li>\n<h4><i class=\"bi bi-check-circle\"><\/i>Reset de senha It\u00e1lia;<\/h4>\n<\/li>\n<li>\n<h4><i class=\"bi bi-check-circle\"><\/i>Configura\u00e7\u00f5es iniciais (recomendadas).<\/h4>\n<\/li>\n<\/ul>\n<p>[\/vc_column_text][vc_btn title=&#8221;Come\u00e7ar agora&#8221; align=&#8221;center&#8221; i_icon_fontawesome=&#8221;fas fa-play&#8221; add_icon=&#8221;true&#8221; link=&#8221;url:https%3A%2F%2Fboasvindas.engdb.com.br%2F%23senha-brasil&#8221;][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;26&#8243; img_size=&#8221;full&#8221;][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1651164644218{padding-top: 35px !important;padding-bottom: 60px !important;background-color: #ecf1f7 !important;}&#8221; el_id=&#8221;senha-brasil&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;55&#8243; img_size=&#8221;full&#8221;][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_custom_heading text=&#8221;RESET DA SENHA BRASIL&#8221; font_container=&#8221;tag:h1|font_size:40px|text_align:center|color:%23002f53&#8243; google_fonts=&#8221;font_family:Roboto%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic%2C900%2C900italic|font_style:700%20bold%20regular%3A700%3Anormal&#8221; css=&#8221;.vc_custom_1651166797505{margin-bottom: 17px !important;}&#8221;][vc_column_text]<\/p>\n<h4><em>Nos passos abaixo, faremos a troca da senha Brasil para que voc\u00ea possa ter acesso aos servi\u00e7os gerenciados pela Engineering Brasil.<\/em><\/h4>\n<p>[\/vc_column_text][vc_tta_tabs active_section=&#8221;1&#8243; pagination_style=&#8221;outline-round&#8221; pagination_color=&#8221;sky&#8221;][vc_tta_section i_icon_fontawesome=&#8221;fas fa-globe&#8221; add_icon=&#8221;true&#8221; title=&#8221;Portal&#8221; tab_id=&#8221;1698334301474-86c13970-1195&#8243;][vc_column_text]<\/p>\n<h3><strong>Acesso ao portal de reset Brasil<\/strong><\/h3>\n<p>A senha do Brasil \u00e9 alterada no portal:<br \/>\n<a href=\"https:\/\/password.br.engineering\/\" target=\"_blank\" rel=\"noopener\">password.br.engineering<\/a>[\/vc_column_text][\/vc_tta_section][vc_tta_section i_icon_fontawesome=&#8221;fas fa-user&#8221; add_icon=&#8221;true&#8221; title=&#8221;Dados&#8221; tab_id=&#8221;1698334301497-7748c963-7361&#8243;][vc_column_text]<\/p>\n<h3><strong>Preencha seus dados<\/strong><\/h3>\n<p>Insira seu email ou seu User ID no primeiro campo.<br \/>\nNo campo \u201c<strong>Senha Antiga<\/strong>\u201d, insira a senha que voc\u00ea recebeu em seu email.<br \/>\nNos campos seguintes, crie uma senha forte e confirme.<br \/>\nPara criar uma senha forte, \u00e9 preciso seguir as diretrizes abaixo:<br \/>\n\u2022 Tamanho m\u00ednimo: 10<br \/>\n\u2022 Tamanho m\u00e1ximo: 16<br \/>\n\u2022 M\u00ednimo de letras min\u00fasculas: 1<br \/>\n\u2022 M\u00e1ximo de letras mai\u00fasculas: 1<br \/>\n\u2022 M\u00ednimo de n\u00fameros: 1<br \/>\n\u2022 M\u00ednimo de caracteres especiais: 1<br \/>\n\u2022 Quantidade m\u00ednima de tipos de caracteres: 3<br \/>\n\u2022 Caracteres proibidos: @%&amp;\u20ac\u00a3)(\\<br \/>\n\u2022 A senha nova n\u00e3o deve ser igual a senha atual<br \/>\n\u2022 A sua senha n\u00e3o deve conter seu nome, partes do email ou User ID[\/vc_column_text][\/vc_tta_section][vc_tta_section i_icon_fontawesome=&#8221;fas fa-check-double&#8221; add_icon=&#8221;true&#8221; title=&#8221;Sucesso!&#8221; tab_id=&#8221;1698334577522-c55e7eaa-bbb1&#8243;][vc_column_text]Se tudo estiver certinho, voc\u00ea receber\u00e1 a mensagem abaixo indicando que sua senha foi alterada com sucesso.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-47\" src=\"https:\/\/boasvindas.engdb.com.br\/wp-content\/uploads\/2023\/10\/password-changed-br-300x203-1.png\" alt=\"\" width=\"300\" height=\"203\" srcset=\"https:\/\/boasvindas.engdb.com.br\/wp-content\/uploads\/2023\/10\/password-changed-br-300x203-1.png 300w, https:\/\/boasvindas.engdb.com.br\/wp-content\/uploads\/2023\/10\/password-changed-br-300x203-1-216x146.png 216w, https:\/\/boasvindas.engdb.com.br\/wp-content\/uploads\/2023\/10\/password-changed-br-300x203-1-50x34.png 50w, https:\/\/boasvindas.engdb.com.br\/wp-content\/uploads\/2023\/10\/password-changed-br-300x203-1-111x75.png 111w\" sizes=\"auto, (max-width:767px) 300px, 300px\" \/>[\/vc_column_text][\/vc_tta_section][\/vc_tta_tabs][vc_btn title=&#8221;Senha alterada! Me leve para o pr\u00f3ximo passo!&#8221; align=&#8221;center&#8221; i_icon_fontawesome=&#8221;fas fa-play&#8221; add_icon=&#8221;true&#8221; link=&#8221;url:https%3A%2F%2Fboasvindas.engdb.com.br%2F%23senha-italia&#8221;][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1651168953568{padding-top: 35px !important;padding-bottom: 60px !important;}&#8221; el_id=&#8221;senha-italia&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_custom_heading text=&#8221;RESET DA SENHA IT\u00c1LIA&#8221; font_container=&#8221;tag:h1|font_size:40px|text_align:center|color:%23002f53&#8243; google_fonts=&#8221;font_family:Roboto%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic%2C900%2C900italic|font_style:700%20bold%20regular%3A700%3Anormal&#8221; css=&#8221;.vc_custom_1651169245710{margin-bottom: 17px !important;}&#8221;][vc_column_text]<\/p>\n<h4><em>Agora que j\u00e1 alteramos a senha do Brasil, vamos alterar a senha da It\u00e1lia para que voc\u00ea possa ter acesso aos servi\u00e7os providos pela nossa empresa-m\u00e3e na It\u00e1lia.<\/em><\/h4>\n<p>[\/vc_column_text][vc_tta_tabs active_section=&#8221;1&#8243; pagination_style=&#8221;outline-round&#8221; pagination_color=&#8221;sky&#8221;][vc_tta_section i_icon_fontawesome=&#8221;fas fa-globe&#8221; add_icon=&#8221;true&#8221; title=&#8221;Portal&#8221; tab_id=&#8221;1698863377063-3969ce70-8740&#8243;][vc_column_text]<\/p>\n<h3><strong>Acesso ao portal de reset It\u00e1lia<\/strong><\/h3>\n<p>A senha da It\u00e1lia \u00e9 alterada no portal:<br \/>\n<a href=\"https:\/\/password.eng.it\" target=\"_blank\" rel=\"noopener\">https:\/\/password.eng.it<\/a>[\/vc_column_text][\/vc_tta_section][vc_tta_section i_icon_fontawesome=&#8221;fas fa-user&#8221; add_icon=&#8221;true&#8221; title=&#8221;Dados&#8221; tab_id=&#8221;1698335026803-cd604bae-e5a7&#8243;][vc_column_text]<\/p>\n<h3><strong>Preencha seus dados<\/strong><\/h3>\n<p>Insira seu email ou seu User ID no primeiro campo.<br \/>\nNo campo \u201c<strong>Senha Antiga<\/strong>\u201d, insira a senha que voc\u00ea recebeu em seu email.<br \/>\nNos campos seguintes, crie uma senha forte e confirme.<br \/>\nPara criar uma senha forte, \u00e9 preciso seguir as diretrizes abaixo:<br \/>\n\u2022 Tamanho m\u00ednimo: 10<br \/>\n\u2022 Tamanho m\u00e1ximo: 16<br \/>\n\u2022 M\u00ednimo de letras min\u00fasculas: 1<br \/>\n\u2022 M\u00e1ximo de letras mai\u00fasculas: 1<br \/>\n\u2022 M\u00ednimo de n\u00fameros: 1<br \/>\n\u2022 M\u00ednimo de caracteres especiais: 1<br \/>\n\u2022 Quantidade m\u00ednima de tipos de caracteres: 3<br \/>\n\u2022 Caracteres proibidos: @%&amp;\u20ac\u00a3)(\\<br \/>\n\u2022 A senha nova n\u00e3o deve ser igual a senha atual<br \/>\n\u2022 A sua senha n\u00e3o deve conter seu nome, partes do email ou User ID[\/vc_column_text][\/vc_tta_section][vc_tta_section i_icon_fontawesome=&#8221;fas fa-check-double&#8221; add_icon=&#8221;true&#8221; title=&#8221;Sucesso!&#8221; tab_id=&#8221;1698335026839-b761d695-6ea3&#8243;][vc_column_text]Se tudo estiver certinho, voc\u00ea receber\u00e1 a mensagem abaixo indicando que sua senha foi alterada com sucesso.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-51\" src=\"https:\/\/boasvindas.engdb.com.br\/wp-content\/uploads\/2023\/10\/password-changed-it-300x71-1.png\" alt=\"\" width=\"300\" height=\"71\" srcset=\"https:\/\/boasvindas.engdb.com.br\/wp-content\/uploads\/2023\/10\/password-changed-it-300x71-1.png 300w, https:\/\/boasvindas.engdb.com.br\/wp-content\/uploads\/2023\/10\/password-changed-it-300x71-1-260x62.png 260w, https:\/\/boasvindas.engdb.com.br\/wp-content\/uploads\/2023\/10\/password-changed-it-300x71-1-50x12.png 50w, https:\/\/boasvindas.engdb.com.br\/wp-content\/uploads\/2023\/10\/password-changed-it-300x71-1-150x36.png 150w\" sizes=\"auto, (max-width:767px) 300px, 300px\" \/>[\/vc_column_text][\/vc_tta_section][\/vc_tta_tabs][vc_btn title=&#8221;Senha alterada! Me leve para o pr\u00f3ximo passo!&#8221; align=&#8221;center&#8221; i_icon_fontawesome=&#8221;fas fa-play&#8221; add_icon=&#8221;true&#8221; link=&#8221;url:https%3A%2F%2Fboasvindas.engdb.com.br%2F%23onde-usar&#8221;][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;53&#8243; img_size=&#8221;full&#8221;][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; equal_height=&#8221;yes&#8221; css=&#8221;.vc_custom_1656114768704{padding-top: 35px !important;padding-bottom: 60px !important;background-color: #ecf1f7 !important;}&#8221; el_id=&#8221;onde-usar&#8221;][vc_column][vc_custom_heading text=&#8221;ONDE USAR AS MINHAS CREDENCIAIS?&#8221; font_container=&#8221;tag:h1|font_size:40px|text_align:center|color:%23002f53&#8243; google_fonts=&#8221;font_family:Roboto%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic%2C900%2C900italic|font_style:700%20bold%20regular%3A700%3Anormal&#8221; css=&#8221;.vc_custom_1651170137079{margin-bottom: 17px !important;}&#8221;][vc_column_text]<\/p>\n<h4><em>Na Engineering, voc\u00ea ter\u00e1 os sistemas que utilizam a senha Brasil (sistemas gerenciados pelo TI da Engineering Brasil), a senha It\u00e1lia (sistemas gerenciados pelo TI da Engineering It\u00e1lia) e, ainda, senhas pr\u00f3prias para acessar sistemas que s\u00e3o gerenciados por \u00e1reas espec\u00edficas da opera\u00e7\u00e3o brasileira e que n\u00e3o possuem suporte prestado pelos times de TI.<\/em><\/h4>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243; text_align=&#8221;center&#8221; section_skin=&#8221;dark&#8221;][vc_cta h2=&#8221;ACESSOS BRASIL&#8221; txt_align=&#8221;center&#8221; add_icon=&#8221;left&#8221; i_icon_fontawesome=&#8221;fas fa-home&#8221; i_color=&#8221;sky&#8221; i_on_border=&#8221;true&#8221;][\/vc_cta][vc_column_text css=&#8221;&#8221;]<\/p>\n<h4 style=\"text-align: center;\">Wifi Corporativa<\/h4>\n<h4 style=\"text-align: center;\">VPN Engineering<\/h4>\n<h4 style=\"text-align: center;\"><a href=\"https:\/\/processos.engdb.com.br\/\" target=\"_blank\" rel=\"noopener\">Portal de Processos<\/a><\/h4>\n<h4 style=\"text-align: center;\"><a href=\"https:\/\/gitlab.engdb.com.br\/\" target=\"_blank\" rel=\"noopener\">Gitlab<\/a><\/h4>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_cta h2=&#8221;ACESSOS IT\u00c1LIA&#8221; txt_align=&#8221;center&#8221; add_icon=&#8221;left&#8221; i_icon_fontawesome=&#8221;fas fa-plane&#8221; i_color=&#8221;sky&#8221; i_on_border=&#8221;true&#8221;][\/vc_cta][vc_column_text css=&#8221;&#8221;]<\/p>\n<h4 style=\"text-align: center;\"><strong>Acesso Laptop<\/strong><\/h4>\n<h4 style=\"text-align: center;\">RAS |\u00a0<a href=\"https:\/\/siiweb.eng.it\/siiweb\/home.worklist.do\" target=\"_blank\" rel=\"noopener\">SIAL\/SIIWEB<\/a><\/h4>\n<h4 style=\"text-align: center;\"><a href=\"https:\/\/www.office.com\/\" target=\"_blank\" rel=\"noopener\">Microsoft 365 (Email, Teams, SharePoint, Azure Devops e +)<\/a><\/h4>\n<h4 style=\"text-align: center;\"><a href=\"https:\/\/suporte-dti.engdb.com.br\/\" target=\"_blank\" rel=\"noopener\">Portal Helpdesk<\/a><\/h4>\n<h4 style=\"text-align: center;\"><a href=\"https:\/\/viagens.engdb.com.br\/\" target=\"_blank\" rel=\"noopener\">Portal de Viagens<\/a><\/h4>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_cta h2=&#8221;SENHAS PR\u00d3PRIAS&#8221; txt_align=&#8221;center&#8221; add_icon=&#8221;left&#8221; i_icon_fontawesome=&#8221;fas fa-laptop&#8221; i_color=&#8221;sky&#8221; i_on_border=&#8221;true&#8221;][\/vc_cta][vc_column_text]<\/p>\n<h4 style=\"text-align: center;\"><a href=\"https:\/\/www.adpweb.com.br\/rhweb20\/\" target=\"_blank\" rel=\"noopener\">ADP (Pessoas)<\/a><\/h4>\n<h4 style=\"text-align: center;\"><a href=\"https:\/\/app.teamculture.com.br\/dashboard\/\" target=\"_blank\" rel=\"noopener\">Team Culture (Pessoas)<\/a><\/h4>\n<h4 style=\"text-align: center;\">Legal Manager (Jur\u00eddico)<\/h4>\n<h4 style=\"text-align: center;\">Mantis (Energy &amp; Utilities)<\/h4>\n<p>[\/vc_column_text][\/vc_column][vc_column text_align=&#8221;center&#8221;][vc_btn title=&#8221;Entendido! Me leve para o pr\u00f3ximo passo!&#8221; align=&#8221;center&#8221; i_icon_fontawesome=&#8221;fas fa-play&#8221; add_icon=&#8221;true&#8221; link=&#8221;url:https%3A%2F%2Fboasvindas.engdb.com.br%2F%23primeiras-configuracoes&#8221;][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1651176643735{padding-top: 35px !important;padding-bottom: 60px !important;}&#8221; el_id=&#8221;primeiras-configuracoes&#8221;][vc_column][vc_custom_heading text=&#8221;PRIMEIRAS CONFIGURA\u00c7\u00d5ES&#8221; font_container=&#8221;tag:h1|font_size:40px|text_align:center|color:%23002f53&#8243; google_fonts=&#8221;font_family:Roboto%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic%2C900%2C900italic|font_style:700%20bold%20regular%3A700%3Anormal&#8221; css=&#8221;.vc_custom_1651176742790{margin-bottom: 17px !important;}&#8221;][vc_column_text]<\/p>\n<h4><em>Abaixo elencamos algumas configura\u00e7\u00f5es iniciais recomendadas para voc\u00ea come\u00e7ar suas atividades a todo vapor.<\/em><\/h4>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;3\/5&#8243; section_skin=&#8221;dark&#8221;][vc_tta_tabs active_section=&#8221;1&#8243; pagination_style=&#8221;outline-round&#8221; pagination_color=&#8221;sky&#8221;][vc_tta_section i_type=&#8221;monosocial&#8221; i_icon_monosocial=&#8221;vc-mono vc-mono-windows&#8221; add_icon=&#8221;true&#8221; title=&#8221;Primeiro Login&#8221; tab_id=&#8221;primeiro-login&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<div class=\"porto-sicon-header\">\n<h3 class=\"porto-sicon-title\">Login no notebook Eng<\/h3>\n<\/div>\n<div class=\"porto-sicon-description\">\n<ul>\n<li>\n<h5>Windows *:\u00a0<a href=\"https:\/\/boasvindas.engdb.com.br\/?page_id=129\" target=\"_blank\" rel=\"noopener\">Acessar o Windows<\/a>\u00a0\u2013\u00a0<a href=\"https:\/\/boasvindas.engdb.com.br\/?page_id=270\" target=\"_blank\" rel=\"noopener\">Acessar a VPN<\/a><\/h5>\n<\/li>\n<li>\n<h5>MacOS : <a href=\"https:\/\/boasvindas.engdb.com.br\/?page_id=270\" target=\"_blank\" rel=\"noopener\">Acessar a VPN\u00a0<\/a><\/h5>\n<\/li>\n<li>\n<h5>Linux**: <span style=\"color: #ff0000;\"><strong>N\u00e3o suportado<\/strong><\/span><\/h5>\n<\/li>\n<\/ul>\n<p>* Windows \u00e9 o sistema operacional suportado por padr\u00e3o pela TI e embarcado nos notebooks corporativos.<\/p>\n<p>** Linux \u00e9 considerado sistema operacional fora do padr\u00e3o da empresa e, portanto, <span style=\"color: #ff0000;\"><strong>n\u00e3o recebe suporte por parte do Departamento de TI e n\u00e3o pode ser usado como SO prim\u00e1rio em nenhum equipamento corporativo<\/strong><\/span>. <strong>Entretanto, no caso de ser necess\u00e1rio utilizar Linux, <a href=\"https:\/\/boasvindas.engdb.com.br\/?page_id=184\" target=\"_blank\" rel=\"noopener\">criamos um tutorial<\/a> para que seja instalado o WSL em seu laptop Windows.<\/strong><\/p>\n<\/div>\n<p>[\/vc_column_text][\/vc_tta_section][vc_tta_section i_icon_fontawesome=&#8221;fa fa-solid fa-computer&#8221; add_icon=&#8221;true&#8221; title=&#8221;Uso de VDI&#8221; tab_id=&#8221;VDI&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<div class=\"porto-sicon-header\">\n<h3 class=\"porto-sicon-title\">Se voc\u00ea \u00e9 PJ<\/h3>\n<\/div>\n<div class=\"porto-sicon-description\">\n<ul>\n<li>Como n\u00e3o possui equipamento corporativo, ter\u00e1 que usar uma m\u00e1quina virtual (VDI) para acessar o ambiente da ENG. Consulte seu lider direto para verificar se j\u00e1 foi solicitada.<\/li>\n<li>Para utilizar este ambiente, siga este tutorial: <a href=\"https:\/\/boasvindas.engdb.com.br\/?page_id=330\" target=\"_blank\" rel=\"noopener\">Acesso VDI<\/a><\/li>\n<li>Para instalar o <strong>SAP GUI,<\/strong> siga este tutorial: <a href=\"https:\/\/boasvindas.engdb.com.br\/?page_id=387\">Instala\u00e7\u00e3o SAP GUI<\/a><\/li>\n<\/ul>\n<div class=\"porto-sicon-header\">\n<h3 class=\"porto-sicon-title\">Se voc\u00ea \u00e9 CLT, mas usa uma m\u00e1quina corporativa com &#8220;imagem&#8221; de cliente<\/h3>\n<\/div>\n<div class=\"porto-sicon-description\">\n<ul>\n<li>Mesmo tendo um equipamento corporativo, o mesmo n\u00e3o est\u00e1 inserido na Pol\u00edtica de Seguran\u00e7a da Matriz (Intune) e neste caso voc\u00ea\u00a0 ter\u00e1 que usar uma m\u00e1quina virtual (VDI) para acessar o ambiente da ENG.<\/li>\n<li>Para utilizar este ambiente, siga este tutorial: <a href=\"https:\/\/boasvindas.engdb.com.br\/?page_id=330\" target=\"_blank\" rel=\"noopener\">Acesso VDI<\/a><\/li>\n<\/ul>\n<h4 style=\"text-align: center;\"><a href=\"https:\/\/boasvindas.engdb.com.br\/wp-content\/uploads\/2025\/07\/Uso-obrigatorio-de-VDI-para-grupos-especificos-da-Eng-Brasil-\u2013-Outlook.pdf\" target=\"_blank\" rel=\"noopener\"><strong>Para entender melhor, veja este comunicado enviado em 25\/07\/2025<\/strong><\/a><\/h4>\n<\/div>\n<\/div>\n<p>[\/vc_column_text][\/vc_tta_section][vc_tta_section i_type=&#8221;monosocial&#8221; i_icon_monosocial=&#8221;vc-mono vc-mono-email&#8221; add_icon=&#8221;true&#8221; title=&#8221;E-mail&#8221; tab_id=&#8221;e-mail&#8221;][vc_column_text]<\/p>\n<div class=\"porto-sicon-header\">\n<h3 class=\"porto-sicon-title\">Configura\u00e7\u00e3o de email<\/h3>\n<\/div>\n<div class=\"porto-sicon-description\">\n<ul>\n<li>\n<h5><a href=\"https:\/\/boasvindas.engdb.com.br\/?page_id=127\">Outlook 2016 ao 2021 ou 365<\/a><\/h5>\n<\/li>\n<\/ul>\n<\/div>\n<p>[\/vc_column_text][\/vc_tta_section][vc_tta_section i_icon_fontawesome=&#8221;fa fa-solid fa-people-group&#8221; add_icon=&#8221;true&#8221; title=&#8221;Teams&#8221; tab_id=&#8221;teams&#8221;][vc_column_text]<\/p>\n<div class=\"porto-sicon-header\">\n<h3 class=\"porto-sicon-title\">Login no Microsoft Teams<\/h3>\n<\/div>\n<div class=\"porto-sicon-description\">\n<ul>\n<li>\n<h5><a href=\"https:\/\/boasvindas.engdb.com.br\/?page_id=123\">Windows<\/a><\/h5>\n<\/li>\n<\/ul>\n<\/div>\n<p>[\/vc_column_text][\/vc_tta_section][vc_tta_section i_icon_fontawesome=&#8221;fa fa-solid fa-unlock-keyhole&#8221; add_icon=&#8221;true&#8221; title=&#8221;MFA\/2FA&#8221; tab_id=&#8221;mfa&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<div class=\"porto-sicon-header\">\n<div class=\"porto-sicon-header\">\n<h3 class=\"porto-sicon-title\">Autentica\u00e7\u00e3o Multifator (MFA\/2FA)<\/h3>\n<p><strong>1) Usu\u00e1rio It\u00e1lia (M365)<\/strong>: <a style=\"font-size: 15px; font-weight: bold;\" href=\"https:\/\/boasvindas.engdb.com.br\/?page_id=116\" target=\"_blank\" rel=\"noopener\">Liga\u00e7\u00e3o\/SMS<\/a><span style=\"font-size: 15px; font-weight: bold;\"> (p.7) ou <\/span><a style=\"font-size: 15px; font-weight: bold;\" href=\"https:\/\/boasvindas.engdb.com.br\/?page_id=116\" target=\"_blank\" rel=\"noopener\">Microsoft Authenticator\u00a0<\/a><span style=\"font-size: 15px; font-weight: bold;\">(p.5)<\/span><\/p>\n<p><strong>2) VPN Fortigate<\/strong>: <strong><a href=\"https:\/\/boasvindas.engdb.com.br\/?page_id=270\" target=\"_blank\" rel=\"noopener\">2FA para VPN (p\u00e1g 7)<\/a><\/strong><\/p>\n<\/div>\n<div class=\"porto-sicon-description\">\n<p>Recomenda-se realizar as duas configura\u00e7\u00f5es.<\/p>\n<\/div>\n<\/div>\n<p>[\/vc_column_text][\/vc_tta_section][vc_tta_section i_icon_fontawesome=&#8221;fa fa-solid fa-business-time&#8221; add_icon=&#8221;true&#8221; title=&#8221;RAS&#8221; tab_id=&#8221;ras&#8221;][vc_column_text]<\/p>\n<div class=\"porto-sicon-header\">\n<div class=\"porto-sicon-header\">\n<div class=\"porto-sicon-header\">\n<h3 class=\"porto-sicon-title\">RAS<\/h3>\n<\/div>\n<div class=\"porto-sicon-description\">\n<ul>\n<li>\n<h5><a href=\"https:\/\/siiweb.eng.it\/sialriares\/RasRuntimeInstaller.exe\"><strong>Baixar instalador<\/strong><\/a><\/h5>\n<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"porto-sicon-description\"><a href=\"https:\/\/boasvindas.engdb.com.br\/?page_id=248\" target=\"_blank\" rel=\"noopener\">Veja + instru\u00e7\u00f5es clicando aqui<\/a><\/div>\n<p>[\/vc_column_text][\/vc_tta_section][\/vc_tta_tabs][\/vc_column][vc_column width=&#8221;2\/5&#8243;][vc_single_image image=&#8221;73&#8243; img_size=&#8221;full&#8221;][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1713189273839{padding-top: 35px !important;padding-bottom: 60px !important;background-color: #efefef !important;}&#8221; el_id=&#8221;aplicativos&#8221;][vc_column][vc_custom_heading text=&#8221;APLICATIVOS&#8221; font_container=&#8221;tag:h1|font_size:40px|text_align:center|color:%23002f53&#8243; google_fonts=&#8221;font_family:Roboto%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic%2C900%2C900italic|font_style:700%20bold%20regular%3A700%3Anormal&#8221; css=&#8221;.vc_custom_1713184947256{margin-bottom: 17px !important;}&#8221;][\/vc_column][vc_column width=&#8221;1\/3&#8243; section_skin=&#8221;dark&#8221;]<div class=\"icon_box icon_position_top no_border\"><div class=\"image_wrapper\"><img loading=\"lazy\" decoding=\"async\" class=\"scale-with-grid\" src=\"https:\/\/boasvindas.engdb.com.br\/wp-content\/uploads\/2025\/07\/microsoft-365_logo-freelogovectors.net_-e1753802285323.png\" alt=\"microsoft-365_logo-freelogovectors.net_\" width=\"450\" height=\"253\"\/><\/div><div class=\"desc_wrapper\"><div class=\"desc\">\u00c9 o Ecossistema de aplicativos da Microsoft contendo as ferramentas modernas de produtividade, como Word, Excel, PowerPoint e outras.<\/div><\/div><\/div>\n[\/vc_column][vc_column width=&#8221;1\/3&#8243;]<div class=\"icon_box icon_position_top no_border\"><div class=\"image_wrapper\"><img loading=\"lazy\" decoding=\"async\" class=\"scale-with-grid\" src=\"https:\/\/boasvindas.engdb.com.br\/wp-content\/uploads\/2025\/07\/intune-removebg-preview.png\" alt=\"intune-removebg-preview\" width=\"973\" height=\"195\"\/><\/div><div class=\"desc_wrapper\"><div class=\"desc\">Gerencia usu\u00e1rios e dispositivos, simplifica a gest\u00e3o de aplicativo e a implanta\u00e7\u00e3o de pol\u00edticas automatizadas e integra-se com a defesa contra amea\u00e7as m\u00f3veis.<\/div><\/div><\/div>\n[\/vc_column][vc_column width=&#8221;1\/3&#8243;]<div class=\"icon_box icon_position_top no_border\"><div class=\"image_wrapper\"><img loading=\"lazy\" decoding=\"async\" class=\"scale-with-grid\" src=\"https:\/\/boasvindas.engdb.com.br\/wp-content\/uploads\/2025\/07\/microsoft365-copilot-logo.png\" alt=\"microsoft365-copilot-logo\" width=\"250\" height=\"171\"\/><\/div><div class=\"desc_wrapper\"><div class=\"desc\">\u00c9 um assistente de IA generativa capaz de combinar dados e executar fun\u00e7\u00f5es nos principais softwares da empresa. <\/div><\/div><\/div>\n[\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1713189273839{padding-top: 35px !important;padding-bottom: 60px !important;background-color: #efefef !important;}&#8221;][vc_column width=&#8221;1\/3&#8243;]<div class=\"icon_box icon_position_top no_border\"><div class=\"image_wrapper\"><img loading=\"lazy\" decoding=\"async\" class=\"scale-with-grid\" src=\"https:\/\/boasvindas.engdb.com.br\/wp-content\/uploads\/2024\/04\/Clipboard_04-12-2024_03-removebg-preview.png\" alt=\"Clipboard_04-12-2024_03-removebg-preview\" width=\"177\" height=\"49\"\/><\/div><div class=\"desc_wrapper\"><div class=\"desc\">Uma das ferramentas de comunica\u00e7\u00e3o oficiais da companhia, integrando as equipes por meio de chat.<\/div><\/div><\/div>\n[\/vc_column][vc_column width=&#8221;1\/3&#8243;]<div class=\"icon_box icon_position_top no_border\"><a class=\"\" href=\"https:\/\/boasvindas.engdb.com.br\/?page_id=270\" target=\"_blank\"  title=\"\"><div class=\"image_wrapper\"><img loading=\"lazy\" decoding=\"async\" class=\"scale-with-grid\" src=\"https:\/\/boasvindas.engdb.com.br\/wp-content\/uploads\/2025\/07\/fortinet.png\" alt=\"fortinet\" width=\"530\" height=\"91\"\/><\/div><div class=\"desc_wrapper\"><div class=\"desc\">O Fortinet VPN Client \u00e9 a aplica\u00e7\u00e3o padr\u00e3o de VPN usada pelos Engers.<\/div><\/div><\/a><\/div>\n[\/vc_column][vc_column width=&#8221;1\/3&#8243;]<div class=\"icon_box icon_position_top no_border\"><div class=\"image_wrapper\"><img loading=\"lazy\" decoding=\"async\" class=\"scale-with-grid\" src=\"https:\/\/boasvindas.engdb.com.br\/wp-content\/uploads\/2024\/04\/Clipboard_04-12-2024_01-removebg-preview.png\" alt=\"Clipboard_04-12-2024_01-removebg-preview\" width=\"196\" height=\"62\"\/><\/div><div class=\"desc_wrapper\"><div class=\"desc\">OneDrive \u00e9 o servi\u00e7o de nuvem da Microsoft que conecta voc\u00ea a todos os seus arquivos. 1 TB de armazenamento para cada colaborador<\/div><\/div><\/div>\n[\/vc_column][vc_column][vc_message color=&#8221;danger&#8221; message_box_color=&#8221;danger&#8221; icon_fontawesome=&#8221;fas fa-times&#8221;]<strong>Antiv\u00edrus e Softwares Piratas<\/strong><br \/>\n\u00c9 <em><strong>proibida<\/strong><\/em> a remo\u00e7\u00e3o do Antiv\u00edrus e a utiliza\u00e7\u00e3o de <strong>softwares piratas<\/strong> ou sem o devido licenciamento instalados na m\u00e1quina da Engineering.[\/vc_message][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1713189285136{padding-top: 35px !important;padding-bottom: 60px !important;}&#8221; el_id=&#8221;equipamentos&#8221;][vc_column][vc_custom_heading text=&#8221;EQUIPAMENTOS&#8221; font_container=&#8221;tag:h1|font_size:40px|text_align:center|color:%23002f53&#8243; google_fonts=&#8221;font_family:Roboto%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic%2C900%2C900italic|font_style:700%20bold%20regular%3A700%3Anormal&#8221; css=&#8221;.vc_custom_1713188242967{margin-bottom: 17px !important;}&#8221;][\/vc_column][vc_column width=&#8221;1\/3&#8243; section_skin=&#8221;dark&#8221;]<div class=\"icon_box icon_position_top no_border\"><div class=\"image_wrapper\"><img loading=\"lazy\" decoding=\"async\" class=\"scale-with-grid\" src=\"https:\/\/boasvindas.engdb.com.br\/wp-content\/uploads\/2024\/04\/tela-do-laptop-e1713188589568.png\" alt=\"tela-do-laptop\" width=\"128\" height=\"128\"\/><\/div><div class=\"desc_wrapper\"><h4 class=\"title \">Notebook<\/h4><div class=\"desc\">O notebook \u00e9 entregue em SP, BH ou RJ, OU enviado via transportadora\/correios.<\/div><\/div><\/div>\n[\/vc_column][vc_column width=&#8221;1\/3&#8243;]<div class=\"icon_box icon_position_top no_border\"><div class=\"image_wrapper\"><img loading=\"lazy\" decoding=\"async\" class=\"scale-with-grid\" src=\"https:\/\/boasvindas.engdb.com.br\/wp-content\/uploads\/2024\/04\/smartphones-e1713188617203.png\" alt=\"smartphones\" width=\"128\" height=\"128\"\/><\/div><div class=\"desc_wrapper\"><h4 class=\"title \">Celular Corporativo<\/h4><div class=\"desc\">O celular \u00e9 entregue em SP, BH ou RJ, OU enviado via transportadora\/correios, com linha corporativa inclusa.<\/div><\/div><\/div>\n[\/vc_column][vc_column width=&#8221;1\/3&#8243;]<div class=\"icon_box icon_position_top no_border\"><div class=\"image_wrapper\"><img loading=\"lazy\" decoding=\"async\" class=\"scale-with-grid\" src=\"https:\/\/boasvindas.engdb.com.br\/wp-content\/uploads\/2024\/04\/telefone-e1713188606729.png\" alt=\"telefone\" width=\"128\" height=\"128\"\/><\/div><div class=\"desc_wrapper\"><h4 class=\"title \">Ramal<\/h4><div class=\"desc\">O ramal \u00e9 fornecido ap\u00f3s abertura do chamado no portal de atendimento do Departamento de TI. A Engineering utiliza uma solu\u00e7\u00e3o VoIP em Nuvem.<\/div><\/div><\/div>\n[\/vc_column][vc_column][vc_message color=&#8221;danger&#8221; message_box_color=&#8221;danger&#8221; icon_fontawesome=&#8221;&#8221; css=&#8221;&#8221;]<b>Importante<\/b><\/p>\n<p>\u00c9 <b><i>proibida<\/i><\/b> a utiliza\u00e7\u00e3o de notebooks e celulares para uso pessoal!<br \/>\nE o celular corporativo \u00e9 entregue <b><i>somente<\/i><\/b> a gestores por padr\u00e3o, e aos demais com pedido via chamado (<a href=\"https:\/\/engineeringbr.atlassian.net\/servicedesk\/customer\/portal\/32\/group\/144\/create\/554\" target=\"_blank\" rel=\"noopener\">use este link<\/a>) vide aprova\u00e7\u00e3o do gestor respons\u00e1vel.[\/vc_message][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1713189298198{padding-top: 35px !important;padding-bottom: 60px !important;background-color: #efefef !important;}&#8221; el_id=&#8221;remoto&#8221;][vc_column][vc_custom_heading text=&#8221;TRABALHO REMOTO&#8221; font_container=&#8221;tag:h1|font_size:40px|text_align:center|color:%23002f53&#8243; google_fonts=&#8221;font_family:Roboto%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic%2C900%2C900italic|font_style:700%20bold%20regular%3A700%3Anormal&#8221; css=&#8221;.vc_custom_1713189121366{margin-bottom: 17px !important;}&#8221;][\/vc_column][vc_column section_skin=&#8221;dark&#8221;]<div class=\"list_item lists_1 clearfix\"><div class=\"list_left list_image\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/boasvindas.engdb.com.br\/wp-content\/uploads\/2024\/04\/tela-do-laptop-e1713188589568.png\" class=\"scale-with-grid\" alt=\"tela-do-laptop\" width=\"128\" height=\"128\"\/><\/div><div class=\"list_right\"><div class=\"desc\">Todos os Colaboradores, estagi\u00e1rios e terceiros que cumprem sua jornada de trabalho fora dos escrit\u00f3rios da Engineering do Brasil (Home Office) devem seguir as seguintes normas:<\/div><\/div><\/div>\n[\/vc_column][vc_column]<div class=\"infobox\" ><div class=\"infobox_wrapper\"><span class=\"ib-desc\"><\/p>\n<ul>\n<li>Utilizar os recursos de informa\u00e7\u00e3o da Engineering do Brasil em locais seguros;<\/li>\n<li>N\u00e3o utilizar redes wireless p\u00fablicas (aeroportos, restaurantes etc.);<\/li>\n<li>Prezar pela confidencialidade das informa\u00e7\u00f5es certificando-se que o local de trabalho remoto n\u00e3o exponha informa\u00e7\u00f5es da Engineering do Brasil a pessoas n\u00e3o autorizadas quando: Ao falar no telefone; participar de reuni\u00f5es on-line; manter documentos digitais e impressos abertos;<\/li>\n<li>Seguir todas as diretrizes estabelecidas de uso adequado de equipamentos da TI da Engineering;<\/li>\n<\/ul>\n<p><\/span><\/div><\/div>\n[\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1655913871142{padding-top: 35px !important;padding-bottom: 60px !important;background-color: #002f53 !important;}&#8221; el_id=&#8221;perguntas-frequentes&#8221;][vc_column][vc_custom_heading text=&#8221;PERGUNTAS FREQUENTES&#8221; font_container=&#8221;tag:h1|font_size:40px|text_align:center|color:%23ffffff&#8221; google_fonts=&#8221;font_family:Roboto%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic%2C900%2C900italic|font_style:700%20bold%20regular%3A700%3Anormal&#8221; css=&#8221;.vc_custom_1651177947959{margin-bottom: 17px !important;}&#8221;][vc_column_text]<\/p>\n<h4><span style=\"color: #ffffff;\"><em>As perguntas mais frequentes feitas pelos novos engers esclarecidas pelo nosso time de TI.<\/em><\/span><\/h4>\n<p>[\/vc_column_text][vc_accordion active_tab=&#8221;false&#8221; collapsible=&#8221;yes&#8221; type=&#8221;custom&#8221; size=&#8221;panel-group-lg&#8221; skin=&#8221;primary&#8221; use_accordion=&#8221;true&#8221;][vc_accordion_tab title=&#8221;Como fa\u00e7o para instalar aplicativos em meu laptop\/VDI? E como uso USB?&#8221; show_icon=&#8221;yes&#8221; icon=&#8221;fas fa-question-circle&#8221;][vc_column_text css=&#8221;&#8221;]<span style=\"color: #000000;\">Nossos equipamentos corporativos est\u00e3o sujeitos \u00e0s pol\u00edticas corporativas de nossa Matriz. Se for necess\u00e1rio instalar algum software recomendamos que <a href=\"https:\/\/boasvindas.engdb.com.br\/?p=405\">leia este artigo<\/a>, que explica tudo sobre como aplicar esta configura\u00e7\u00e3o em seu equipamento.<\/span><\/p>\n<p>O mesmo artigo trata sobre como conseguir privil\u00e9gios para usar dispositivos de armazenamento USB (pendrives e HD\u00b4s externos).[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=&#8221;Por que temos mais de uma senha de acesso?&#8221; show_icon=&#8221;yes&#8221; icon=&#8221;fas fa-question-circle&#8221;][vc_column_text css=&#8221;&#8221;]<span style=\"color: #000000;\">Por uma quest\u00e3o estrutural da Engineering, temos as senhas de acesso aos sistemas criados e gerenciados pelo nosso time de TI no Brasil. Essa senha \u00e9 chamada de <a href=\"https:\/\/boasvindas.engdb.com.br\/#senha-brasil\"><strong>senha Brasil<\/strong><\/a>.<br \/>\nH\u00e1 tamb\u00e9m sistemas disponibilizados pela Engineering It\u00e1lia, nossa Matriz, que s\u00e3o gerenciados pelo time de TI da It\u00e1lia. Essa senha \u00e9 chamada de <a href=\"https:\/\/boasvindas.engdb.com.br\/#senha-italia\"><strong>senha It\u00e1lia<\/strong><\/a>.<\/span><\/p>\n<p><span style=\"color: #000000;\">Algumas \u00e1reas possuem alguns sistemas que elas pr\u00f3prias administram, como o Legal Manager e ADP. Esses sistemas e seus acessos n\u00e3o s\u00e3o gerenciados pelo TI da Engineering (<a href=\"https:\/\/boasvindas.engdb.com.br\/#onde-usar\">veja mais aqui<\/a>)<\/span>[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=&#8221;As senhas da Eng expiram?&#8221; show_icon=&#8221;yes&#8221; icon=&#8221;fas fa-question-circle&#8221;][vc_column_text css=&#8221;&#8221;]<span style=\"color: #000000;\">Sim, tanto a senha Brasil quanto a senha It\u00e1lia expiram em 90 dias e voc\u00ea dever\u00e1 alter\u00e1-las fazendo este mesmo processo de reset feito no seu primeiro dia (Onboarding). Por\u00e9m, por serem duas estruturas separadas, elas n\u00e3o s\u00e3o s\u00edncronas, ou seja, a senha do Brasil e da It\u00e1lia podem vencer em datas diferentes.<\/span><\/p>\n<p><span style=\"color: #000000;\">Voc\u00ea pode sincronizar os vencimentos, alterando as duas credenciais na mesma data.<\/span>[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=&#8221;N\u00e3o recebi minhas credenciais. O que devo fazer?&#8221; show_icon=&#8221;yes&#8221; icon=&#8221;fas fa-question-circle&#8221;][vc_column_text css=&#8221;&#8221;]<span style=\"color: #000000;\"><strong>A sua credencial \u00e9 enviada no decorrer do dia do seu Onboarding.<\/strong> Caso voc\u00ea j\u00e1 tenha terminado o Onboarding e n\u00e3o recebeu suas credenciais de acesso, entre em contato com o analista do DTI que apresentou o Onboarding ou envie um email para: <a style=\"color: #000000;\" href=\"mailto:engdb_ti@engdb.com.br\">engdb_ti@engdb.com.br<\/a><\/span>[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=&#8221;Ao tentar fazer o reset da minha senha, d\u00e1 senha incorreta. Como proceder?&#8221; show_icon=&#8221;yes&#8221; icon=&#8221;fas fa-question-circle&#8221;][vc_column_text css=&#8221;&#8221;]<span style=\"color: #000000;\">Se as credenciais que voc\u00ea recebeu em seu e-mail <strong>n\u00e3o est\u00e3o funcionando<\/strong> responda ao mesmo e-mail recebido com o erro apresentado.<\/span><br \/>\n<span style=\"color: #000000;\">Para um atendimento mais assertivo, informe no e-mail se a credencial\u00a0 com erro \u00e9 a Brasil ou It\u00e1lia.<\/span>[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=&#8221;Quando receberei meu notebook da Eng?&#8221; show_icon=&#8221;yes&#8221; icon=&#8221;fas fa-question-circle&#8221;][vc_column_text css=&#8221;&#8221;]<span style=\"color: #000000;\">N\u00f3s tentamos efetuar os envios de forma que seu Kit Onboarding seja recebido at\u00e9 a data do Onboarding. Mas, \u00e0s vezes, por quest\u00f5es de log\u00edstica (transportadora e demais desafios) n\u00e3o \u00e9 poss\u00edvel e a entrega pode ocorrer com algum atraso.<\/span><br \/>\n<span style=\"color: #000000;\">Para que seu Kit Onboarding seja recebido, \u00e9 primordial que voc\u00ea mantenha suas informa\u00e7\u00f5es atualizadas e<strong> em caso de d\u00favidas contactar seu(a) recrutador(a).<\/strong><\/span><\/p>\n<p><span style=\"color: #000000;\"><strong>A diponibiliza\u00e7\u00e3o de notebook corporativo pode variar com a \u00e1rea, cargo ou requisitos da vaga.<\/strong><\/span>[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=&#8221;Recebi meu notebook. Devo fazer algum procedimento?&#8221; show_icon=&#8221;yes&#8221; icon=&#8221;fas fa-question-circle&#8221;][vc_column_text css=&#8221;&#8221;]N\u00e3o. Voc\u00ea receber\u00e1 maiores informa\u00e7\u00f5es de como acessar e demais funcionalidades <strong>no dia do seu Onboarding<\/strong>.[\/vc_column_text][\/vc_accordion_tab][\/vc_accordion][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1710162553744{padding-top: 35px !important;padding-bottom: 60px !important;}&#8221; el_id=&#8221;contato&#8221;][vc_column][vc_custom_heading text=&#8221;CONTATO&#8221; font_container=&#8221;tag:h1|font_size:40px|text_align:center|color:%23002f53&#8243; google_fonts=&#8221;font_family:Roboto%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic%2C900%2C900italic|font_style:700%20bold%20regular%3A700%3Anormal&#8221; css=&#8221;.vc_custom_1651180419390{margin-bottom: 17px !important;}&#8221;][vc_column_text]<\/p>\n<h4><em>Se voc\u00ea tiver alguma dificuldade, d\u00favida ou solicita\u00e7\u00e3o para o departamento de TI da Eng, salve os contatos e links abaixo, pois, eles s\u00e3o os canais oficiais de comunica\u00e7\u00e3o do Helpdesk Eng com os colaboradores.<\/em><\/h4>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243; text_align=&#8221;center&#8221; css=&#8221;.vc_custom_1698857706022{background-color: #e0e0e0 !important;}&#8221;][vc_column_text]<\/p>\n<div class=\"porto-sicon-header\">\n<h3 class=\"porto-sicon-title\" style=\"text-align: center;\">Plataforma de chamados<\/h3>\n<\/div>\n<div class=\"porto-sicon-description\">\n<p style=\"text-align: center;\"><a href=\"https:\/\/suporte-dti.engdb.com.br\/\" target=\"_blank\" rel=\"noopener\">suporte-dti.engdb.com.br<\/a><\/p>\n<p style=\"text-align: center;\">Para um atendimento mais assertivo e eficiente, sempre realize a abertura de um chamado para todas as solicita\u00e7\u00f5es ao TI. N\u00e3o sabe como logar-se?\u00a0<a href=\"https:\/\/boasvindas.engdb.com.br\/?page_id=86\" target=\"_blank\" rel=\"noopener\">Veja aqui.<\/a><\/p>\n<\/div>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243; text_align=&#8221;center&#8221;][vc_column_text]<\/p>\n<div class=\"porto-sicon-header\">\n<h3 class=\"porto-sicon-title\" style=\"text-align: center;\">Email Helpdesk<\/h3>\n<\/div>\n<div class=\"porto-sicon-description\">\n<p style=\"text-align: center;\">Est\u00e1 sem acesso \u00e0s suas credenciais do Brasil?<\/p>\n<p style=\"text-align: center;\">Nos envie um email atrav\u00e9s do endere\u00e7o:\u00a0<a href=\"mailto:engdb_ti@engdb.com.br\" target=\"_blank\" rel=\"noopener\">engdb_ti@engdb.com.br<\/a><\/p>\n<\/div>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243; text_align=&#8221;center&#8221; css=&#8221;.vc_custom_1698857679760{background-color: #e0e0e0 !important;}&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<div class=\"porto-sicon-header\">\n<h3 class=\"porto-sicon-title\" style=\"text-align: center;\">Telefones Helpdesk<\/h3>\n<p style=\"text-align: center;\"><strong>S\u00e3o Paulo<\/strong>: Paulo Vitoriano <a href=\"https:\/\/api.whatsapp.com\/send?phone=553199229-0317\" target=\"_blank\" rel=\"noopener\">(31) 99229-0317<\/a>\u00a0 Paulo Felipe <a href=\"https:\/\/api.whatsapp.com\/send?phone=553191258965\" target=\"_blank\" rel=\"noopener\">(31) 9125-8965<\/a><br \/>\n<strong>Belo Horizonte<\/strong>: Keller <a href=\"https:\/\/api.whatsapp.com\/send?phone=3132117324\" target=\"_blank\" rel=\"noopener\">(31) 3211-7324<\/a><br \/>\n<strong>Rio de Janeiro<\/strong>: Iago <a href=\"https:\/\/api.whatsapp.com\/send?phone=1136295301\" target=\"_blank\" rel=\"noopener\">(11) 3629-5301<\/a><\/p>\n<\/div>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; equal_height=&#8221;yes&#8221; css=&#8221;.vc_custom_1713189509712{padding-top: 35px !important;padding-bottom: 60px !important;background-color: #ecf1f7 !important;}&#8221; el_id=&#8221;blog&#8221;][vc_column][vc_column_text]<\/p>\n<h2><strong>Artigos importantes ENG<\/strong><\/h2>\n<p>[\/vc_column_text]<div class=\"Latest_news featured\"><ul class=\"ul-first\"><li class=\"post-405 post type-post status-publish format-standard has-post-thumbnail hentry category-seguranca\"><div class=\"photo\"><a href=\"https:\/\/boasvindas.engdb.com.br\/?p=405\"><img loading=\"lazy\" decoding=\"async\" width=\"960\" height=\"720\" src=\"https:\/\/boasvindas.engdb.com.br\/wp-content\/uploads\/2025\/08\/Screenshot_4-960x720.jpg\" class=\"scale-with-grid wp-post-image\" alt=\"\" \/><\/a><\/div><div class=\"desc\"><h4 class=\"\"><a href=\"https:\/\/boasvindas.engdb.com.br\/?p=405\">Atualiza\u00e7\u00e3o do modo operacional (Local Admin)<\/a><\/h4><div class=\"desc_footer\"><span class=\"date\"><i class=\"icon-clock\"><\/i> agosto 27, 2025<\/span><i class=\"icon-comment-empty-fa\"><\/i> <a href=\"https:\/\/boasvindas.engdb.com.br\/?p=405#respond\" class=\"post-comments\">0<\/a><div class=\"button-love\"><a href=\"#\" class=\"mfn-love \" data-id=\"405\"><span class=\"icons-wrapper\"><i class=\"icon-heart-empty-fa\"><\/i><i class=\"icon-heart-fa\"><\/i><\/span><span class=\"label\">1<\/span><\/a><\/div><\/div><\/div><\/li><\/ul><ul class=\"ul-second\"><li class=\"post-532 post type-post status-publish format-standard has-post-thumbnail hentry category-ia\"><div class=\"photo\"><a href=\"https:\/\/boasvindas.engdb.com.br\/?p=532\"><img loading=\"lazy\" decoding=\"async\" width=\"960\" height=\"720\" src=\"https:\/\/boasvindas.engdb.com.br\/wp-content\/uploads\/2026\/08\/uso_de_ia-960x720.jpg\" class=\"scale-with-grid wp-post-image\" alt=\"\" \/><\/a><\/div><div class=\"desc\"><h5 class=\"\"><a href=\"https:\/\/boasvindas.engdb.com.br\/?p=532\">Copilot M365 Cowork: Procedimento para solicitar Cr\u00e9ditos de IA (AICs) a partir de setembro\/2026<\/a><\/h5><div class=\"desc_footer\"><span class=\"date\"><i class=\"icon-clock\"><\/i> agosto 28, 2026<\/span><i class=\"icon-comment-empty-fa\"><\/i> <a href=\"https:\/\/boasvindas.engdb.com.br\/?p=532#respond\" class=\"post-comments\">0<\/a><div class=\"button-love\"><a href=\"#\" class=\"mfn-love \" data-id=\"532\"><span class=\"icons-wrapper\"><i class=\"icon-heart-empty-fa\"><\/i><i class=\"icon-heart-fa\"><\/i><\/span><span class=\"label\">0<\/span><\/a><\/div><\/div><\/div><\/li><li class=\"post-524 post type-post status-publish format-standard has-post-thumbnail hentry category-seguranca\"><div class=\"photo\"><a href=\"https:\/\/boasvindas.engdb.com.br\/?p=524\"><img loading=\"lazy\" decoding=\"async\" width=\"960\" height=\"720\" src=\"https:\/\/boasvindas.engdb.com.br\/wp-content\/uploads\/2026\/07\/Editedimage_1785357953297-960x720.jpg\" class=\"scale-with-grid wp-post-image\" alt=\"\" \/><\/a><\/div><div class=\"desc\"><h5 class=\"\"><a href=\"https:\/\/boasvindas.engdb.com.br\/?p=524\">O que fazer em caso de um incidente de seguran\u00e7a?<\/a><\/h5><div class=\"desc_footer\"><span class=\"date\"><i class=\"icon-clock\"><\/i> julho 29, 2026<\/span><i class=\"icon-comment-empty-fa\"><\/i> <a href=\"https:\/\/boasvindas.engdb.com.br\/?p=524#respond\" class=\"post-comments\">0<\/a><div class=\"button-love\"><a href=\"#\" class=\"mfn-love \" data-id=\"524\"><span class=\"icons-wrapper\"><i class=\"icon-heart-empty-fa\"><\/i><i class=\"icon-heart-fa\"><\/i><\/span><span class=\"label\">0<\/span><\/a><\/div><\/div><\/div><\/li><li class=\"post-484 post type-post status-publish format-standard has-post-thumbnail hentry category-seguranca\"><div class=\"photo\"><a href=\"https:\/\/boasvindas.engdb.com.br\/?p=484\"><img loading=\"lazy\" decoding=\"async\" width=\"960\" height=\"720\" src=\"https:\/\/boasvindas.engdb.com.br\/wp-content\/uploads\/2026\/03\/Plantao_Padrao_V29-960x720.jpg\" class=\"scale-with-grid wp-post-image\" alt=\"\" srcset=\"https:\/\/boasvindas.engdb.com.br\/wp-content\/uploads\/2026\/03\/Plantao_Padrao_V29-960x720.jpg 960w, https:\/\/boasvindas.engdb.com.br\/wp-content\/uploads\/2026\/03\/Plantao_Padrao_V29-1280x960.jpg 1280w\" sizes=\"auto, (max-width:767px) 480px, (max-width:960px) 100vw, 960px\" \/><\/a><\/div><div class=\"desc\"><h5 class=\"\"><a href=\"https:\/\/boasvindas.engdb.com.br\/?p=484\">&#x1f510; Remo\u00e7\u00e3o de senhas dos navegadores corporativos<\/a><\/h5><div class=\"desc_footer\"><span class=\"date\"><i class=\"icon-clock\"><\/i> mar\u00e7o 3, 2026<\/span><i class=\"icon-comment-empty-fa\"><\/i> <a href=\"https:\/\/boasvindas.engdb.com.br\/?p=484#respond\" class=\"post-comments\">0<\/a><div class=\"button-love\"><a href=\"#\" class=\"mfn-love \" data-id=\"484\"><span class=\"icons-wrapper\"><i class=\"icon-heart-empty-fa\"><\/i><i class=\"icon-heart-fa\"><\/i><\/span><span class=\"label\">1<\/span><\/a><\/div><\/div><\/div><\/li><li class=\"post-473 post type-post status-publish format-standard has-post-thumbnail hentry category-seguranca\"><div class=\"photo\"><a href=\"https:\/\/boasvindas.engdb.com.br\/?p=473\"><img loading=\"lazy\" decoding=\"async\" width=\"960\" height=\"720\" src=\"https:\/\/boasvindas.engdb.com.br\/wp-content\/uploads\/2024\/03\/8ZFedfJBV-JPfFXMnn6U3F0O4hQ_ROQlF0vUzu03yiI-960x720.jpeg\" class=\"scale-with-grid wp-post-image\" alt=\"\" \/><\/a><\/div><div class=\"desc\"><h5 class=\"\"><a href=\"https:\/\/boasvindas.engdb.com.br\/?p=473\">It is forbidden to install browser extensions without authorization<\/a><\/h5><div class=\"desc_footer\"><span class=\"date\"><i class=\"icon-clock\"><\/i> janeiro 19, 2026<\/span><i class=\"icon-comment-empty-fa\"><\/i> <a href=\"https:\/\/boasvindas.engdb.com.br\/?p=473#respond\" class=\"post-comments\">0<\/a><div class=\"button-love\"><a href=\"#\" class=\"mfn-love \" data-id=\"473\"><span class=\"icons-wrapper\"><i class=\"icon-heart-empty-fa\"><\/i><i class=\"icon-heart-fa\"><\/i><\/span><span class=\"label\">0<\/span><\/a><\/div><\/div><\/div><\/li><\/ul><\/div>\n[vc_btn title=&#8221;Veja todos os posts!&#8221; style=&#8221;outline&#8221; shape=&#8221;square&#8221; color=&#8221;blue&#8221; size=&#8221;lg&#8221; align=&#8221;center&#8221; i_icon_fontawesome=&#8221;fa fa-solid fa-eye&#8221; css=&#8221;&#8221; button_block=&#8221;true&#8221; add_icon=&#8221;true&#8221; link=&#8221;url:https%3A%2F%2Fboasvindas.engdb.com.br%2F%3Fpage_id%3D436&#8243;][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row full_width=&#8221;stretch_row&#8221; parallax=&#8221;content-moving&#8221; parallax_image=&#8221;2733&#8243; css=&#8221;.vc_custom_1698331768040{padding-top: -10px !important;padding-bottom: 35px !important;background-color: #0b162c !important;}&#8221; el_id=&#8221;boas-vindas&#8221; el_class=&#8221;test&#8221;][vc_column width=&#8221;2\/5&#8243; offset=&#8221;vc_col-lg-5<span class=\"excerpt-hellip\"> [\u2026]<\/span><\/p>\n","protected":false},"author":1,"featured_media":-1,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-18","page","type-page","status-publish","has-post-thumbnail","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/boasvindas.engdb.com.br\/index.php?rest_route=\/wp\/v2\/pages\/18","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/boasvindas.engdb.com.br\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/boasvindas.engdb.com.br\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/boasvindas.engdb.com.br\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/boasvindas.engdb.com.br\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=18"}],"version-history":[{"count":109,"href":"https:\/\/boasvindas.engdb.com.br\/index.php?rest_route=\/wp\/v2\/pages\/18\/revisions"}],"predecessor-version":[{"id":441,"href":"https:\/\/boasvindas.engdb.com.br\/index.php?rest_route=\/wp\/v2\/pages\/18\/revisions\/441"}],"wp:attachment":[{"href":"https:\/\/boasvindas.engdb.com.br\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=18"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}